FAQ

Explore our FAQs to learn about custom bag production, materials, lead times, and ordering process. Everything you need to work with a reliable bag manufacturer.
1.Are you a trading company or a factory?

We are a professional factory with over 10+ years of experience in bag manufacturing.

2. What types of products do you offer?

We provide a wide range of bags, including handbags, backpacks, tote bags, travel bags, gym bags, golf bags, lunch bags, and more.

3. Do you provide sample services?

Yes, we offer sample services to help you evaluate our product quality and design.

4. Can you provide samples before mass production?

Yes, we offer sample production services. You can order 1-5 sample units to verify the insulation performance, zipper quality, and material before committing to full production. Sample costs are typically waived with large orders.

5. What are your packaging conditions?

We use neutral cartons for standard packaging. Customized packaging can also be arranged according to your requirements.

6. What are your payment terms?

We accept T/T (Telegraphic Transfer) and Irrevocable L/C at sight. For regular orders, the standard terms are 30% deposit and full payment before delivery.

7. What customization services do you offer?

We offer OEM and ODM services, including custom logos, materials, colors, sizes, patterns, and packaging.

8. Can I visit your factory?

Yes, clients are welcome to visit our factory. Please contact us in advance to schedule a visit.

9. What quality assurance do your products have?

All our products undergo strict quality control and inspection to ensure they meet international standards.

10. What is your minimum order quantity (MOQ)?

MOQ varies depending on the product and customization requirements. Please contact us for details.

11. What is your production lead time?

Typically, production takes 25–45 days for standard orders. Customized orders may take longer, depending on complexity.

12. What are your delivery terms?

We accept EXW, FOB, CIF, and other delivery terms. You can choose the one most convenient or cost-effective for you.

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For direct inquiries, you can also reach us at info@hetebag.com or +8618520233545.