{"id":133,"date":"2026-01-09T08:11:13","date_gmt":"2026-01-09T08:11:13","guid":{"rendered":"https:\/\/hetebag.com\/?page_id=133"},"modified":"2026-04-03T08:05:44","modified_gmt":"2026-04-03T08:05:44","slug":"faqs","status":"publish","type":"page","link":"https:\/\/hetebag.com\/fr\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"133\" class=\"elementor elementor-133\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17c0079 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"17c0079\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af8c2d6\" data-id=\"af8c2d6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a19c21 elementor--h-position-center elementor--v-position-middle elementor-arrows-position-inside elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"2a19c21\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Diapositives\" dir=\"ltr\" data-animation=\"fadeInUp\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-761dd46 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"FAQ\"><\/div><div class=\"elementor-background-overlay\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><h1 class=\"elementor-slide-heading\">FAQ<\/h1><div class=\"elementor-slide-description\">Consultez nos FAQ pour en savoir plus sur la production de sacs personnalis\u00e9s, les mat\u00e9riaux, les d\u00e9lais et le processus de commande. Tout ce dont vous avez besoin pour travailler avec un fabricant de sacs fiable.<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b3eb6e4 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b3eb6e4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5812e3d\" data-id=\"5812e3d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06194f2 elementor-widget elementor-widget-spacer\" data-id=\"06194f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-848c1d5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"848c1d5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9fd5c56\" data-id=\"9fd5c56\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6504513 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"6504513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-6504513\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"6504513\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"1are-you-a-trading-company-or-a-factory\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1051\"><span class=\"eael-accordion-tab-title\">1. \u00eates-vous une soci\u00e9t\u00e9 commerciale ou une usine ?<\/span><\/div><div id=\"elementor-tab-content-1051\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"1are-you-a-trading-company-or-a-factory\"><p>Nous sommes une usine professionnelle avec plus de 10 ans d'exp\u00e9rience dans la fabrication de sacs.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"2-what-types-of-products-do-you-offer\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1052\"><span class=\"eael-accordion-tab-title\">2. Quels types de produits proposez-vous ?<\/span><\/div><div id=\"elementor-tab-content-1052\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"2-what-types-of-products-do-you-offer\"><p>Nous proposons une large gamme de sacs, notamment des sacs \u00e0 main, des sacs \u00e0 dos, des sacs fourre-tout, des sacs de voyage, des sacs de sport, des sacs de golf, des sacs \u00e0 lunch, etc.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"3-do-you-provide-sample-services\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1053\"><span class=\"eael-accordion-tab-title\">3. Fournissez-vous des services d'\u00e9chantillonnage ?<\/span><\/div><div id=\"elementor-tab-content-1053\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"3-do-you-provide-sample-services\"><p>Oui, nous proposons des services d'\u00e9chantillonnage pour vous aider \u00e0 \u00e9valuer la qualit\u00e9 et la conception de nos produits.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"4-can-you-provide-samples-before-mass-production\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1054\"><span class=\"eael-accordion-tab-title\">4. Pouvez-vous fournir des \u00e9chantillons avant la production de masse ?<\/span><\/div><div id=\"elementor-tab-content-1054\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"4-can-you-provide-samples-before-mass-production\"><p>Oui, nous proposons des services de production d'\u00e9chantillons. Vous pouvez commander de 1 \u00e0 5 unit\u00e9s d'\u00e9chantillonnage pour v\u00e9rifier les performances de l'isolation, la qualit\u00e9 de la fermeture \u00e9clair et le mat\u00e9riau avant de vous engager dans une production compl\u00e8te. Les frais d'\u00e9chantillonnage sont g\u00e9n\u00e9ralement annul\u00e9s pour les commandes importantes.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"5-what-are-your-packaging-conditions\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1055\"><span class=\"eael-accordion-tab-title\">5. Quelles sont vos conditions d'emballage ?<\/span><\/div><div id=\"elementor-tab-content-1055\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"5-what-are-your-packaging-conditions\"><p>Nous utilisons des cartons neutres pour l'emballage standard. Des emballages personnalis\u00e9s peuvent \u00e9galement \u00eatre mis en place en fonction de vos besoins.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"6-what-are-your-payment-terms\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1056\"><span class=\"eael-accordion-tab-title\">6. Quelles sont vos conditions de paiement ?<\/span><\/div><div id=\"elementor-tab-content-1056\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"6-what-are-your-payment-terms\"><p>Nous acceptons les T\/T (transfert t\u00e9l\u00e9graphique) et les L\/C irr\u00e9vocables \u00e0 vue. Pour les commandes r\u00e9guli\u00e8res, les conditions standard sont le d\u00e9p\u00f4t de 30% et le paiement int\u00e9gral avant la livraison.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9998a58\" data-id=\"9998a58\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-98b3193 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"98b3193\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-98b3193\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"98b3193\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"7-what-customization-services-do-you-offer\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1601\"><span class=\"eael-accordion-tab-title\">7. Quels services de personnalisation proposez-vous ?<\/span><\/div><div id=\"elementor-tab-content-1601\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"7-what-customization-services-do-you-offer\"><p>Nous proposons des services OEM et ODM, y compris la personnalisation des logos, des mat\u00e9riaux, des couleurs, des tailles, des mod\u00e8les et des emballages.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"8-can-i-visit-your-factory\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1602\"><span class=\"eael-accordion-tab-title\">8. Puis-je visiter votre usine ?<\/span><\/div><div id=\"elementor-tab-content-1602\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"8-can-i-visit-your-factory\"><p>Oui, les clients sont invit\u00e9s \u00e0 visiter notre usine. Veuillez nous contacter \u00e0 l'avance pour planifier une visite.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"9-what-quality-assurance-do-your-products-have\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1603\"><span class=\"eael-accordion-tab-title\">9. Quelle est l'assurance qualit\u00e9 de vos produits ?<\/span><\/div><div id=\"elementor-tab-content-1603\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"9-what-quality-assurance-do-your-products-have\"><p>Tous nos produits font l'objet d'un contr\u00f4le de qualit\u00e9 et d'une inspection stricts afin de garantir leur conformit\u00e9 aux normes internationales.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"10-what-is-your-minimum-order-quantity-moq\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1604\"><span class=\"eael-accordion-tab-title\">10. Quelle est la quantit\u00e9 minimale de commande (MOQ) ?<\/span><\/div><div id=\"elementor-tab-content-1604\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"10-what-is-your-minimum-order-quantity-moq\"><p>Le MOQ varie en fonction du produit et des exigences de personnalisation. Veuillez nous contacter pour plus de d\u00e9tails.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"11-what-is-your-production-lead-time\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1605\"><span class=\"eael-accordion-tab-title\">11. Quel est votre d\u00e9lai de production ?<\/span><\/div><div id=\"elementor-tab-content-1605\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"11-what-is-your-production-lead-time\"><p>Le d\u00e9lai de production est g\u00e9n\u00e9ralement de 25 \u00e0 45 jours pour les commandes standard. Les commandes personnalis\u00e9es peuvent prendre plus de temps, en fonction de leur complexit\u00e9.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"12-what-are-your-delivery-terms\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1606\"><span class=\"eael-accordion-tab-title\">12. Quelles sont vos conditions de livraison ?<\/span><\/div><div id=\"elementor-tab-content-1606\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"12-what-are-your-delivery-terms\"><p>Nous acceptons les conditions de livraison EXW, FOB, CIF et autres. Vous pouvez choisir celui qui vous convient le mieux ou qui est le plus rentable.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Explore our FAQs to learn about custom bag production, materials, lead times, and ordering process. Everything you need to [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-133","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hetebag.com\/fr\/wp-json\/wp\/v2\/pages\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hetebag.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hetebag.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hetebag.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hetebag.com\/fr\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":0,"href":"https:\/\/hetebag.com\/fr\/wp-json\/wp\/v2\/pages\/133\/revisions"}],"wp:attachment":[{"href":"https:\/\/hetebag.com\/fr\/wp-json\/wp\/v2\/media?parent=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}